Shipments and returns
Your pack shipment
Packages are generally dispatched within 3 working days after receipt of payment and are shipped via DHL with tracking and drop-off without signature. Package will spend 3-5 working days to you according to different countries or areas.
If customer worries about custom problem buying from China, there are two shipping channels for your reference
A, Small Package(MAX weight 2kgs)--shipped via normal post or EMS with tracking service, and parcel will spend 10--25 days on the way to you according to different countries or areas.
B, Mass Package(MIN weight 10kgs)--shipped via air with tracking service, and parcel will spend 7--15 days on the way to you according to different countries or areas.
We recommend customers especially who purchasing from us for the first time to contact us for further details on shipping service, and our sales will explain everything clearly to you. Also please inform us if you have any special requirement on shipping.
Whichever shipment choice you make, we will provide you with a link to track your package online.
For OEM or ODM service, lead time will be around 30 days. Please contact us for further details.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
All products will guarantee one year warranty from the delivery.